Shipping Information
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
SHIPPING EXPENSES
| Price | Service | Delivery Time | ||
| UK | Orders under £60.00 | FREE | Royal Mail 1st Class | 1 working day from dispatch |
| Orders £60.00 and above | FREE | |||
| £4.33 | Royal Mail Tracked 24 with Signature | |||
| Europe | Orders under £100.00 | £7.10 | Royal Mail International Standard | 3-5 working days from dispatch |
| Orders £100.00 and above | FREE | |||
| £11.25 | Royal Mail International Tracked & Signed | |||
| Europe Union | Orders under £100.00 | £6.80 | Royal Mail International Standard | 3-5 working days from dispatch |
| Orders £100.00 and above | FREE | |||
| £10.85 | Royal Mail International Tracked & Signed | |||
| Rest of World | Orders under £100.00 | £15.05 | Royal Mail International Standard | 6-7 working days from dispatch |
| Orders £100.00 and above | FREE | |||
| £18.80 | Royal Mail International Tracked & Signed | |||
You will receive a Shipment Confirmation email once your order has shipped. The services Royal Mail 1st Class and Royal Mail International Standard are not tracked. The services Royal Mail Tracked 24 with Signature and Royal Mail International Tracked & Signed are fully tracked and must be signed for. If no-one is present at your address then a card will be left for you to re-arrange your delivery.
Mays Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Please note if you are shipping to the UAE we can only deliver to PO boxes, not street addresses, so please enter your PO box number as the first line of your address at our checkout for it to be delivered successfully.
For all International orders, please ensure you write your full address in English at our checkout otherwise Royal Mail may refuse your delivery.
We can not guarantee shipping times. For any queries please contact us at contact@maysstore.com and we would be happy to help.
Customs, Duties & Taxes
European Union (EU): all orders under €150 do not encounter additional charges or duties upon delivery. This means the price you pay in your cart is the final price you’ll pay.
Other International orders may be subject to customs or import duties and tax charges once they reach their destination outside of the UK. These are payable by the customer and we do not currently cover or reimburse this cost. This includes any import fees for orders sent with free shipping.
We recommend you check with your country's import regulations to see if there will be any additional costs before you receive your order. If you are unsure please do reach out to us at contact@maysstore.com.